Troubleshooting and Returns
- Headphone Returns
- App login and sleep data/syncing issues
- Updating your firmware
- My sleep history is incorrect and cuts off early
- I can't see my detailed sleep history
- Resetting the headphones
- I can't access my account
- The volume on my headphone is too low
- How can I update to the latest firmware?
- Why can’t I see Recommended for sleep/Most effective for me in the library?
- Connection Issues - The app can't find my headphones