Submit a request

Please enter the details of your request. A member of our support staff will respond as soon as possible.

To which type of Kokoon product does this request relate

Which option best captures the main reason for wanting to cancel/return your product?

Website from where you purchased your product.

The Order ID (or Backing Number/Contribution Number) of the purchase to which the request concerns. This should be available in the purchase confirmation email.

Provide your address now in-case we choose to organise a device return, this may speed up the process later.

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