General
Billing & Shipping
- When will my order ship?
- Can I cancel my pre-order?
- Can I return my headphones? What is your returns policy?
- Do you accept Paypal/will you in future?
- Will I be charged by customs?
- Which countries do you ship to? Can you ship to a country not listed in your online store
General Questions
- Do I have to use the app or can I listen to music/audio from outside the app?
- Can I use the headphones if the battery runs flat?
- Can I see my raw sleep data? Is there an API or SDK?
- Are you available in stores?/ Where can I try them on
- Will you integrate with HealthKit or Android Health?
- I have a big head/ears! Will Kokoon fit?
