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General

Billing & Shipping

  • Klarna FAQs
  • How much are Kokoon Relax headphones?
  • I haven’t received an order confirmation
  • How do I find my order number?
  • Will I be charged by customs?
  • Which countries do you ship to? Can you ship to a country not listed in your online store
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Questions before you buy?

  • Can Kokoon be used with airline inflight entertainment
  • Do I have to use the app or can I listen to music/audio from outside the app?
  • Are you available in stores?/ Where can I try them on
  • Will you integrate with HealthKit or Android Health?
  • I have a big head/ears! Will Kokoon fit?
  • What if my fire alarm goes off?
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