General
Billing & Shipping
- When will my order ship?
- Can I cancel my pre-order?
- Can I return my headphones? What is your returns policy?
- How much are Kokoon Relax headphones?
- Am I billed now or when you ship?
- I haven’t received an order confirmation
General Questions
- Can Kokoon be used with airline inflight entertainment
- I have a trade/media enquiry
- Do I have to use the app or can I listen to music/audio from outside the app?
- Can I use the headphones if the battery runs flat?
- Can I see my raw sleep data? Is there an API or SDK?
- Are you available in stores?/ Where can I try them on
