Kokoon Relax headphones use EEG sensors, located in the ear-cups, to track your sleep.
The EEG sensors in the ear-cup work by contacting the skin on the ear directly.
To ensure a good connection, the top of your ear must be inside the ear-cup cavity.
Please make sure there are no obstructions between your ear and the sensors; for example, hair, or earrings.
Note - If you are using your headphones to sleep, we recommended ensuring they are fully charged before sleeping.
- Ensure that hair is not trapped between the sensors and your ear.
- Remove all earrings before attempting to track sleep.