Firmware updates are all provided in our app. When a new update is released, a notification will appear within the app to let you know.
You can check your firmware version at any time, by connecting your headphones to your phone, within the app, going to Settings > Version Info. If your firmware is out of date, this will appear in the version info.
If your headphones require a firmware update, and the notification has not shown in the app, fully charge your headphones until you see the solid green LED indicator. Then connect your headphones to your phone and restart the app. This should resolve your issue.
Please note. Android users - For the update to appear, your headphones must be showing as Tracking Active in the app. If your headphones are showing as disconnected, the update will not start. Ensure your location settings are turned on when connecting to the app.