Removing your Philips Sleep Headphones

When removing your Sleep Headphones, if you find that the sleeve part is staying stuck in your ear:

• Avoid pulling the cables to remove them. Instead, place your thumb and/or forefinger on or behind the bud itself and gently shift to remove from the ear. 
• Ensure there is no sweat or fluid build up on the sleeve or earbud (remove the sleeve to inspect).