Due to compatibility with the kokoon.io website the Kokoon app no longer supports Apple sign-in.
If you had been using apple sign-in previously to log in then follow the below steps to migrate to 'Log in with email':
If you used Apple sign-in with iCloud+ Hide My Email:
Step 1: To find your Kokoon app account email address go to
Settings>Apple ID>iCloud>Hide My Email>Kokoon>
Here you will see an email address with some random characters and ending in '@privaterelay.appleid.com'. This is your account email address
Step 2: Use the 'log in with email' option using this email address.
Step 3: You may need to 'reset password' to access the app (if you haven't set a password before).
Changing account email address: If you would like to change your account email away from this @privaterelay.appleid.com email address then please raise a ticket with our support team here
If you did not use Apple sign-in with iCloud+ Hide My Email:
Step 1: Use the 'Log in with email' option using your Apple ID email address, found in Settings>Apple ID.
Step 2: You may need to 'reset password' to access the app (if you haven't set a password before).