Kokoon are working closely with our distributor to minimise any customs charges to our customers. To achieve this, we will be distributing through warehouses in multiple countries throughout the regions we sell in and will ensure, where possible, that all duties are paid prior to delivery.
Articles in this section
- When will my order ship?
- Can I cancel my pre-order?
- Can I return my headphones? What is your returns policy?
- How much are Kokoon Relax headphones?
- Am I billed now or when you ship?
- I haven’t received an order confirmation
- How do I find my order number?
- Do you accept Paypal/will you in future?
- Will I be charged by customs?
- Which countries do you ship to? Can you ship to a country not listed in your online store