Headphone Returns

Should you wish to return your headphones for a refund, let us know within 30 days and we will arrange for their return. We will refund the original price minus shipping costs. To initiate a refund please raise a ticket here.

If your product is faulty (and still under warranty), we will also arrange for a free return of your headphones for replacement. If you think your product is faulty or has issues please raise a ticket here (You can find our warranty terms here)

 If you are based in Canada, please contact our Canadian support team here. A member of the team will get back to you with returns labels.

You can find more information in our Terms & Conditions.